Privacy Policy for Fresh Milega

At Fresh Milega, we value the trust you place in us when sharing your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our mobile application or website to order fresh fruits, vegetables, milk, and other daily essentials.

1. Information We Collect

To provide you with a lightning-fast delivery experience, we collect the following types of information:

• Personal Information: Name, mobile number, and email address provided during registration.

• Delivery Information: Your saved addresses and location data (GPS) to ensure our delivery partners find your doorstep within 25-30 minutes.

• Order History: Details of the items you buy (e.g., specific fruits, vegetables, or milk subscriptions).

• Payment Information: We use secure third-party payment gateways. We do not store your full card details or CVV.

2. How We Use Your Information

We use your data to:

• Process and deliver your orders for fresh produce and dairy.

• Send you real-time order tracking updates via SMS or Notifications.

• Personalize your shopping experience (e.g., suggesting seasonal fruits).

• Improve our Dark Store inventory management based on local demand.

• Provide customer support and resolve any delivery issues.

3. Sharing of Information

We do not sell your data. We only share information with:

• Delivery Partners: Only your name, address, and phone number to facilitate the delivery.

• Service Providers: Third-party vendors who help with payment processing, analytics, and marketing.

• Legal Compliance: When required by law to protect our rights or comply with a judicial proceeding.

4. Data Security

We implement industry-standard security measures (SSL encryption) to protect your data from unauthorized access. Since we deal with daily essentials, we ensure our systems are robust to prevent any disruption in your morning milk or vegetable supply.

5. Your Rights (Control Over Data)

You have the right to:

• Access, update, or delete your account information at any time via the app settings.

• Opt-out of promotional emails or SMS notifications.

• Withdraw consent for location tracking (though this may affect our ability to deliver in 15-25 minutes).

6. Cookies

Our website uses cookies to remember your preferences (like your last delivery address) and to provide a seamless login experience.

7. Changes to This Policy

Fresh Milega may update this policy periodically to reflect changes in our services or legal requirements. We will notify you of any significant changes via the app or email.

Contact Us

If you have any questions regarding this Privacy Policy, please contact our Data Protection Officer at:Email: Freshmilega25@gmail.com Address: Maceo Apartment, Sector 91, Gurugram, Meoka, Haryana 122505 India.